Complaint Management, Google

Dear Parents, Dear Children, Dear Teens,

If you have any questions, complaints, or comments regarding our practice, please feel free to contact us or email us at kontakt@kinderarztpraxis-am-theo.de.

After yet another very busy “COVID winter,” we’ve been surprised to see comments—some with identical text—appear on Google in recent weeks from people we don’t know. At the same time, law firms we’ve never heard of have been contacting us via email and fax with offers to have these comments removed. The feedback we receive from our patients at the practice is consistently very positive, and we enjoy a high level of popularity.

To ensure the best possible care for your child and for you, we would like to hear your requests and feedback directly so that we can discuss them as a team. Please feel free to contact us.

Sincerely,

Your practice team